A website that performs well is essential to a successful business; whether you are a company looking to create an e-store to sell your products and/or services online, or you are an individual just looking to run a blog or personal site. The best way to ensure a high level of performance, is to choose a good quality web hosting service. SiteGround and Dreamhost are two very popular and well respected hosting services, but which one is the better choice?
Dreamhost has a good 400,000 customers, with approximately 1.5 million websites. That is a lot. They have also been around for a very, very long time. Dreamhost was founded all the way back in 1996. They are also highly respected, having been named “best web hosting” by PCMag two years in a row.
They have one of the most impressive money-back guarantees in the industry, coming in at a whole 97 days! They also promise an impressive 100% uptime, and they stand behind their promise. They are so confident in their uptime, that they will credit you one free day of service, for each hour that your website is down, and will honor this no questions asked.
Their customer service is super knowledgeable and also very friendly, which goes a long way. Knowledge is important of course, but any company should aim to provide the best possible overall experience for their customers, and it would seem that Dreamhost has that taken care of. The only possible drawback to their support system is that there is no phone service.
They also offer unlimited bandwidth, which is rare. Many hosts will claim to offer this, but if you look in their fine print, you’ll find it’s not entirely true. Dreamhost offers it for real, which is an incredible bonus. They also provide free domain names, as well as free privacy protection options. They offer free backup service, however rather than storing in on their servers, they will have their users download the files to their own computer.
One drawback to Dreamhost is their delayed setup. While most services will have you up and running in minutes, Dreamhost does require new accounts to be verified, which can take up to a few hours. Not really an issue though, unless you absolutely have to get started immediately.
Lastly, they are among the most expensive hosts out there. If you wish to purchase only one year at a time, it is going to set you back $9.95 a month. You can get it down to $7.95, only if you purchase three years at a time. For their superb level of quality service though, this is not an unreasonable price. More than your average host perhaps, but still not an obscene amount of money.
SiteGround is also very popular, with about 450,000 domain names. Their biggest strength is perhaps their customer service. They offer three different ways to connect, phone, chat, and a ticket service. They will respond instantly through their phone and chat systems, and also promise a fast response time with the tickets. Users seem to have had a good general experience with this customer service, reporting knowledgeable representatives and quick fixes.
One nice thing about SiteGround, is the amount of freebies they offer you with your account. They have add-ons which will provide hotlink, spam, and leech protection. Like most services, you also get a free domain name upon signup. They also offer some great e-commerce tools if you are looking to set up an e-store on your website. Their uptime promise is 99.99%, which appears to generally be true. Users have experienced very little downtime on their websites.
If you’re a WordPress user, SiteGround offers some nice benefits to you as well. They will auto-update your site, and provide automatic monthly backups. They will also provide server level maintenance on your website. They do offer a free backup service to non-WordPress users as well, although the data limits on these backups are rather low compared to many other services.
For the value they offer, SiteGround has a very reasonable price point. You are getting a lot of value for your money, at only $3.95 a month. They also offer the very rare option of actually paying monthly, at the same low price of $3.95. The only drawback here is that you’ll also have to pay a one-time $14.95 setup fee. This is annoying for sure, but perhaps worth it for those who prefer monthly payments or maybe can’t afford to pay for an entire year up front. That being said, if you are able to pay for the year up front and avoid the setup fee, you’ll get incredible value for a very low cost.
So Which One is Better?
These are both excellent choices if you’re looking to run a successful business, but when it comes to overall value, Dreamhost is probably the better choice. While more expensive, they have some incredible benefits, an amazing money-back guarantee, and extremely impressive uptimes. There will be no doubt that you are getting your money’s worth.